State Farm® Insurance Agent Anna Vargas-Hopper

"Office Personnel was Great. But it's a financial move ."

"The best insurance agent I ever had.Very responsive on calls and take care about my business needs immediately…highly recommended"

"IF I COULD GIVE 20 STARS I WOULD! I LOVE LOVE LOVE MS, ANNA VARGAS HOPPER AND HER STAFF! Every time I have a question, she is always there with a warm welcome, friendly and very inviting, they are always so nice and always take time out of there day to welcome me with open arms and answers all my questions!"

"I would not reccomend this agent at all.
She was very nice and attentive in the beginning. My family and I stuck with her for 3 years. As time went by, she became very dismissive, raised our prices like crazy ( we are more than aware of prices rising when adding new cars and car accidents). She kept telling us different prices. We thought maybe inflation and adding new cars was the reason cause that was her reasoning every time we brought up the high increase. She then suggested drive and safe beacon. Unfortunately our mailbox was having problems and the beacons couldn’t be put on time. She didn’t care about our situation and took the discount off and raised our monthly payment by $70. We were fed up and called customer support and the representative without a problem, was able to put those discounts back in our policy. We were very close to switching to another company but State Farm has very competitive rates. I would recommend to stay with State Farm but mostly definitely staying away from this place. Please do your research on agents and read their reviews. PLEASE."

"I genuinely cannot say a single positive thing about my experience with Anna Vargas Hopper’s State Farm agency.
Every interaction has felt like an inconvenience to them. Getting a straightforward answer to even basic questions somehow turns into a frustrating back-and-forth where it feels like they’re working harder to avoid answering than to actually help.
The moment that really solidified it for me was when my husband was involved in an accident and we reached out for information, only to be told they couldn’t help because we “had an attorney.” We did not have an attorney. Instead of clarifying or helping us figure out what was going on, we were just shut down.
On top of that, the overall attitude has consistently been cold, dismissive, and frankly snooty. Insurance is one of those things you hope you can rely on when you actually need support, and this agency has been the exact opposite.
If you want an agent who is responsive, informative, and treats you like a valued customer instead of an annoyance, I would absolutely look elsewhere.
—"

"Excellent service! Anna was very knowledgeable and made this process so easy! Not all agencies are the same! Agent is always in her agency."

"Servicio excelente, con respeto y profesionalismo. Recomendado 100%"

"I’ve had an exceptional experience with this car insurance company! From the moment I signed up, everything has been smooth, transparent, and stress-free. Their customer service team is knowledgeable, patient, and always willing to go the extra mile to explain coverage options and answer questions.

I recently had to file a claim, and the process was incredibly fast and efficient. They communicated clearly at every step, processed the claim quickly, and made sure I felt supported throughout. It’s rare to find a company that combines great prices with truly outstanding service, but they deliver on both.

I feel confident knowing my vehicle is protected by a company that genuinely cares about its customers. Highly recommend to anyone looking for reliable, affordable, and professional car insurance!"

"Very patient while she helped me deal with a long series of "corrections" that my apartment needed to make. I must have asked her to resend the document 5 times."

"Transfered from another agents office to her office and have had one of the best experiences with her explained what I wanted and what I needed got the qoutes and went forward with issuing the policies"

"Ms Anna really goes Above and Beyond for her customers , she truly cares and her customer service is above par and Ms Ale is super nice and friendly and always welcomes me with open , and the agent is always open and here"

"extremely helpful and efficient"

"Excelente servicio, las muchachas muy amables y serviciales, me dieron muy buen precio muchas gracias."

"They use a service that violates the national do not registry call to generate leads."

"No thanks! I was a client of theirs for a short time in the past and changed because they had an office near my house but my current agent is never in the office. So I called there yesterday to be his client again, the elderly lady Ana is totally rude. I don't want to have contact with that kind of people, it's not part of my life. They would be fine working with a neighboring country that is part of their culture. Lol I don't recommend it, they are unprofessional And... horrible communication."

"Great customer service. Always available to speak with anyone."

"10/10 *chefs kiss* she is not only an insurance agent but a friend, very welcoming and thorough"

"Steven Johnson was terrific. I got exactly what I wanted."

"Muy mal servicio tenía que activar un dispositivo de la aseguranza y no quisieron activarlo me enviaron a otra oficina de la misma compañía
Con mala actitud pero si statefarm si no lo activan cobran 50$ más que tal ."

"I’ve been with Anna Vargas’ team since 2022, primarily for renter’s insurance, and my experience has always been fantastic. When I started shopping for car insurance, I decided to check rates and bundle with State Farm. Steven made the process incredibly simple. He was amazing—kind, attentive, patient, and above all, just awesome! He even helped my fiancé secure a great life insurance policy and made sure we got the best discounts possible. Thanks to Steven, we’re saving over $120 a month—that’s nearly $1,440 a year!

Thank you Ana Vargas and thank you to Steven!"

"Hi good morning Anna is amazing she was really polite answered all my questions and would recommend her to the world"

"I just to Arizona and got my policy switched over with Steven (hopefully how you spell his name) he was quick and helpful with getting me all set up. He was very friendly and had great customer service skills!"

"Thanks for good service"

"This is the first time I felt truly comfortable speaking with an agent. Steve was great and helped me with everything I needed. He addressed all my concerns quickly and efficiently, and he had a great attitude throughout. I was able to get my quote and have everything fixed and ready to go the same day. 🙂 10/10"

"In the past I have had issues with State Farm.
Due to their rates being more affordable, I reluctantly had to return. Working with the staff at Anna's office has allayed my fears though, as Steven was refreshingly genuine and thoughful in helping me navigate through the process to make smart decisions for my life insurance and medicare.

Edit: Thank you for the birthday wishes Anna!"